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Privacy Policies

At Gen-X Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes what data we collect, how we use it, with whom we may share it, and how we protect your data. The Policy also explains your rights in relation to your personal information.

Personal data

We may collect the following types of personal information:

  • Name: to identify you as our customer.
  • Contact Information: including email address and phone number to contact you about our services and to provide updates.
  • Company Information: company name, address and other information necessary to provide our services.

Personal data is collected through:

  • Registration forms on our Web site.
  • Requests for information or services.
  • Subscribing to our newsletter.

Non-personal data

We may also collect non-personal information such as:

  • IP address: to monitor and analyze the use of our website.
  • Browser type and device: to ensure that our website works optimally on different devices and browsers.
  • Access times and pages: to analyze and improve the user experience on our website.

Utilization of information

The data collected is used for the following purposes:

  • Service Delivery: to efficiently manage your orders and requests.
  • Contacting you: to notify you about the status of your requests, offer new services and answer your questions.
  • Marketing: with your consent, to send you news, offers and promotional materials.
  • Analysis and improvement: to understand your interaction with our site and services so that we can improve their quality and functionality.

Data protection

We take all necessary measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. Our security measures include:

  • Encrypting data during transmission.
  • Use of firewalls and intrusion detection systems.
  • Restrict access to information within the company.

Data exchange with third parties

We do not sell or share your personal information with third parties without your explicit consent, except as follows:

  • Legal Requirements: When we are required to disclose information by law.
  • Service Providers: when we engage third parties to perform tasks on our behalf (e.g. payment processing, data analytics) and they are required to comply with our Privacy Policy.

Data storage

We retain your personal information only for as long as necessary to fulfill the purposes set forth in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your rights

You are entitled to:

  • Access to your personal data that we store.
  • Correcting inaccurate or out of date data.
  • Deletion of your data (under certain conditions).
  • Restricting the processing of your data.
  • Transferring your data to another service provider.
  • Opting out of receiving marketing materials.

To exercise these rights, please contact us at the following email address: privacy@genexagency.com.

Files cookie

Our website uses cookies to improve your user experience. Cookies help us analyze site usage and personalize content. You can control the cookie settings in your browser, but disabling cookies may affect the functionality of our website.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the last update. We recommend that you check this page regularly for up-to-date information about our policy.

Contacts

If you have any questions or suggestions about our Privacy Policy, please contact us:

Genex Agency Email: marketing@genx-agency.com

Last update date: May 26, 2024
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